Scams

Tech Support Scam

The suspects in this scam call you and claim they are from Microsoft Tech support. They talk you into allowing them control of your computer to fix some kind of problem. In some cases they also charge a fee which requires you to give them your credit card number. They will then ask for as much personal information as you will give them because they claim they need it to process the transaction.

Facts related to this scam:

  • Microsoft does not make unsolicited phone calls.
  • Once you give them control of your computer they are free to obtain any information contained on it as well as place malicious software on it.
  • Most merchants only need your name, card number and billing address to process a credit transaction. Some may need the three digit security code from the back of the card.
  • Merchants do not need to know your birthdate, social security number, mother’s maiden name, etc. in order to process a credit transaction.

What you can do to combat this scam:

Telephone Taxes Due Scam

Someone calls or leaves a message on your answering machine stating you owe taxes. You answer the call or call the number back and the person threatens you with arrest, deportation, etc. if you do not pay the tax immediately. They then instruct you to obtain a prepaid credit card and give them the card number from the front of the card and the code from the back of the card. If you refuse most times another person will call you purporting to be from a local law enforcement agency threatening to arrest you if you do not pay. The caller ID number is most often “spoofed” so that it shows the number for the law enforcement agency.

Facts related to this scam

  • If you provide the numbers for the prepaid credit card then the person can access the funds anywhere in the world. 
  • The IRS always sends taxpayers written notification of any tax due via the US mail. 
  • The IRS will never ask for credit card, debit card or prepaid card information over the telephone.
  • The Orange County Sheriff’s Department does not work in conjunction with the IRS for tax collection purposes.

What you can do if you get one of these telephone calls:

  • Don’t call them back or hang up if you are talking to them. 
  • If you know you owe taxes or you think you might owe taxes, call the IRS at 1-800-829-1040. The IRS employees at that line can help you with a payment issue, if there really is such an issue. 
  • If you know you don’t owe taxes or have no reason to think that you owe any taxes (for example, you’ve never received a bill or the caller made some bogus threats as described above), then call and report the incident to the Treasury Inspector General for Tax Administration at 1-800-366-4484.
  • If you’ve been targeted by this scam, you should also contact the Federal Trade Commission and use their “FTC Complaint Assistant” at www.FTC.gov. Please add "IRS Telephone Scam" to the comments of your complaint.

Telephone Utilities Due Scam

This uses the same premise as the tax due scam but the person threatens to have your utility turned off. They demand that you obtain a prepaid credit card and provide them with the numbers.

Facts related to this scam:

  • If you provide the numbers for the prepaid credit card then the person can access the funds anywhere in the world.
  • Most utility companies allow for many forms of payments and never require just one. 
  • The Orange County Sheriff’s Department does not work in conjunction with Utility Companies for the collection of money.

What you can do if you get one of these telephone calls:

  • Don’t call them back or hang up if you are talking to them.
  • Contact your utility company immediately to verify.
    Southern California Edison 1-800-655-4555 or www.sce.com  
    San Diego Gas & Electric 1-800-411-7343 or www.sdge.com  
  • Call the Orange County Sheriff’s Department at 714-647-7000 or 949-770-6011 to verify whether or not an actual Sheriff’s employee is calling you and to file a report.

Item Listed for Sale Check Scam

There are many variations of this scam and many different advertisement modes have been targeted but most lately have been through craigslist. The basic premise is that you list something for sale and the person contacts you to make the purchase. They come up with a story that makes you believe they have a legitimate check coming to you for more than what you are asking. They instruct you to cash the check, take the money out for the purchase, keep money for your trouble and then ultimately send them some amount of money immediately by prepaid credit card or wire. It can take banks several days or more to determine a check is fraudulent and in the meantime you have given your money to the suspect. Your account will be charged for the full amount of the check plus check fees.

What you can do to combat this scam:

Warrant for your Arrest Scam

The suspects in this scam call you, identify themselves as law enforcement officers and then direct you to pay a bail or fine to prevent arrest. The reasons for the warrant vary and most recently have been because you supposedly did not report for jury duty. They most often “spoof” the caller ID number to show the number or name of a local law enforcement agency. As with the other scams the suspects instruct you to obtain a prepaid credit card and give them the card number from the front of the card and the code from the back of the card.

Facts related to this scam:

  • The Orange County Sheriff’s Department will never demand payment for a warrant over the telephone.
  • Payments related to warrants are handled through the Court that issued the warrant.
  • You will never be restricted to one form of payment.
  • If you provide the numbers for the prepaid credit card then the person can access the funds anywhere in the world.

What you can do to combat this scam:

  • Don’t call them back or hang up if you are talking to them
  • Call the Orange County Sheriff’s Department at 714-647-7000 or 949-770-6011 to determine if an OCSD employee is actually calling you and to file a report
  • Contact the Court Directly to inquire about bail or fine payment. The link http://www.occourts.org/locations contains court locations and contact information in Orange County.