The Technical Services Section is comprised of engineers, technicians and warehouse personnel who provide a variety of essential services to the public safety community in Orange County.
Mobile Systems Unit
The Mobile Systems Unit's primary responsibility is to provide fast, reliable service to the public safety community for over 20,000 pieces of public safety communications equipment currently in service. This highly-skilled group of technicians and installers provides service for both County and City agencies/departments.
Development of radio programming templates
Programming and installation of new radios.
Consultation with vendors on technical issues.
Maintenance of equipment.
Types of equipment serviced by the Mobile Systems Unit include:
Mobile and portable radios.
Base station radios.
Mobile data terminal systems and other data systems.
Patrol car video recording equipment.
Test equipment and special electronic circuits.
Sound/Video/Security Systems Unit
The Sound/Video/Security Systems Unit is comprised of technically diverse individuals whose backgrounds include service in the military and entertainment industry. Members of this group have received specialized training and intensive on-the-job training to enable them to work on a wide variety of electronics equipment and systems.
Courtroom sound reinforcement systems.
Sound support for the Board of Supervisors Hearing room.
Surveillance and recording systems in detention facilities.
Integrated control systems in detention facilities.
Wired and wireless personnel duress systems.
Fire Station alert systems.
Integrated multimedia presentation systems.
Telephone, alarm and radio/microwave backbone circuits.
Technical service on the Bomb Squad robot, drug prevention vehicles and applications requiring unique electronic equipment or installation.
Customer Service & Purchasing Unit
The employees assigned to the Warehouse Unit are an integral part of the Communications Division. These hard-working individuals work with vendors to purchase materials necessary for the day-to-day operations of the Communications Division, and assist with processing of invoices. They maintain a stockroom filled with vital components that are necessary to enable quick repairs of equipment on all of the mission critical systems maintained by Communications.
The employees assigned to Customer Service staff the service desk during business hours. Personnel receive equipment for repair, and calls for service from our public safety customers. They dispatch appropriate technical personnel and handle all paperwork related to services provided by the division.