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National Telecommunicator's Week Awards

All across America this month we celebrate the men and women who sit at radio and telephone consoles, taking calls from the public, dispatching calls and communicating with first responders. As Gigi Smith, the current president of APCO reflected, “Just think about it, in less than 100 years emergency communications has gone from one-way police radio communications to state-of-the-art communication centers that receive calls for help from landlines, cell phonesand now, text messages.”

Here in Orange County we have hundreds of dedicated dispatchers who coordinate communications with law enforcement, fire and emergency medical services, lifeguard and marine safety and public works and utilities agencies 24-hours a day, 7-days a week, 365-days a year.

Congratulations and thank you to all of our dedicated call takers, dispatchers, radio engineers, technicians, trainers, trainees, supervisors and managers that provide public and first responder safety by ensuring every 9-1-1 call is handled promptly and properly and for providing the radio systems necessary for this to occur.

On April 17, 2014 the California Public-Safety Radio Association (CPRA) held their 26th annual awards banquet at the Knott’s Berry Farm Hotel. Dispatchers from all over southern California were recognized for their efforts in the year 2013. Orange County had two award recipients, both from the Orange County Sheriff’s Department. Congratulations to Sheriff’s Dispatcher Christina Byerley for receiving the Telecommunicator of the Year award and Control One Supervisor Lee Kaser for receiving an honorable mention award in the Supervisor of the Year category.